Privacy Policy

This privacy policy (“Privacy Policy”) applies only to information collected online through the website https://www.clearskiescounselling.ca (hereinafter, “Us”, “We”, “Website”, or “https://www.clearskiescounselling.ca”) and does not apply to collection of information from other sources.

Clear Skies Counselling respects your privacy and is committed to protecting information you may provide through our Website. This Privacy Policy explains what information may be collected on this Website, how we use this information, and under what circumstances information may be disclosed to third parties.

Please read this privacy policy carefully because it affects your rights under the law. By using our Website, you confirm that you have read and agreed to be bound by this privacy policy. If you do not agree to this privacy policy, you cannot use, access, create, or publish on our Website.

Data Collection

We receive, collect, and store information you enter on our website (name, email, telephone number, login, password, online messages, payment details, booking history). In addition, we may use software tools to collect session information, including Internet Protocol (IP) address, referring site, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Data Storage and Distribution

Our Website is hosted on the Wix.com platform. Wix.com platform allows us to offer you online access to our services (information, contact, appointment scheduling, payments). Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Such servers and your stored data may be located outside Canada. While these servers adhere to standards for protection of information, laws and regulations may vary worldwide.

Wix.com platform includes third-party partners that offer functionalities such as online communication, booking system, online payments, and tracking of website usage. Therefore, data collected through your use of our Website may be accessed and stored by Wix.com’s partners.

Security

No method of electronic storage or data transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information and we will not disclose personally-identifying information provided by you through your use of our Website (except if required by law). Nevertheless, we cannot guarantee absolute security of any information collected through your use of our Website.

If you would like to learn more about the privacy policies of Wix.com and its partners, you may check the links below:

Wix.com: https://www.wix.com/about/privacy

Stripe (payment system): https://stripe.com/en-ca/privacy-center/legal

Google (workspace email, analytics system, ads): https://policies.google.com/privacy

Cookies

We use “Cookies” to help identify and track Website visitors, their usage of https://www.clearskiescounselling.ca, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Website, with the drawback that certain features of the website may not function properly without the aid of cookies. By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

Links To or From Other Websites

Our Website may contain links to other sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites. We are not responsible for the actions and privacy policies of third parties and other sites.

Communications

By using our Website you agree to receiving emails and text messages regarding counselling services and appointments. If you do not want to receive those, please refrain from using Website’s Contact Form and Online Booking System. You may contact counsellor directly at 778-321-6454 for inquiries and appointment booking.

Changes and Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy from time to time without notice. Please check this policy frequently for any changes and updates. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.

Your Choices

You are welcome to contact us directly by telephone or email, instead of using this Website, if you:

Prefer not sharing information online according to this policy;
Would like to access, change, or delete any personal information we may have about you;
Have questions, concerns, or requests regarding this policy.